Senior Customer Success Manager – AI & Energy Technology (Iberia)
Job type:Perm
Country:Spain
Salary/Rate:€80k - €100k fix + Bonus + Equity + Benefits
Sector:Customer Success
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Meet Our Recruiter
About the Role
Join an international technology business delivering AI-powered solutions to the energy and utilities sector.
1. Ideal candidate profile
- Experience in customer success, key account management or B2B software sales.
- Strong understanding of energy and utilities, ideally working with grid operators.
- Established relationships across the Iberian utility market.
- Commercially driven, with experience growing accounts, securing renewals and generating new business.
- Fluent in Spanish and Portuguese, with professional English.
- Interest in AI, SaaS and digital transformation.
2. Key responsibilities
- Own and grow strategic utility accounts across Spain and Portugal.
- Drive customer onboarding, adoption, satisfaction and retention.
- Identify upselling, cross-selling and renewal opportunities.
- Opportunity to expand across Southern Europe, including France, Italy and Greece.
- Build senior stakeholder relationships and develop new pipeline.
- Help utilities leverage AI technology to improve grid and infrastructure assets.
Location: Home-based in Spain or Portugal, with regional travel.
It’s a varied role combining customer success, account growth and business development, with the opportunity to help expand an innovative technology business across Southern Europe.
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